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Tweet thread by WOO X:

We're currently investigating a contained incident that occurred on WOO X earlier today

While user funds and trading are unaffected, withdrawals have been temporarily paused while we complete the investigation.

Stay tuned to this account for updates: 
Tweeted at 11:09 AM · Jul 24, 2025

1. To provide further details, the incident has affected 9 user account who had unauthorized withdrawals placed. 

The incident was quickly detected and as a precaution, withdrawals were paused and many of the withdrawals were blocked. We've already contacted the affected users, 
Tweeted at Jul 24

2. As we continue with the investigation, we can confirm losses of $14m from the affected accounts. These users will have all funds covered. 

The exploiter's addresses:
EVM
https://debank.com/profile/0x889b49ef0bf787c3ddc2950bfc7d1d439320004b…
https://debank.com/profile/0x77167f0bc412eb39d004f354869938e7c5acd518…

BTC
https://blockchain.com/explorer/addresses/btc/bc1q4xm6y972qa82f4cudr4d28xdhxa4e68v5atrej… 
Tweeted at 23h

Update 3: The exploit stemmed from a team member device being compromised in a targeted phishing attack, allowing the exploiter to gain access to the development environment. Many security measures limited the access, but gave the exploiter time to coordinate a series of 
Tweeted at 13h

correction on the second timing, it should also be UTC +8 
Tweeted at 12h

Update 4: Nearly all pending withdrawals have been processed, and all systems are now operating normally. For the 9 affected accounts, we’re working to fully restore balances within the next 24–48 hours.

We continue to work with leading security firms to further strengthen our 
Tweeted at 1h

Tweet #1

Links:

  • https://support.woox.io/hc/en-us/articles/49178783818777-Temporary-withdrawal-suspension-July-24-2025

Tweet #3

Links:

  • https://debank.com/profile/0x889b49ef0bf787c3ddc2950bfc7d1d439320004b
  • https://debank.com/profile/0x77167f0bc412eb39d004f354869938e7c5acd518
  • https://www.blockchain.com/explorer/addresses/btc/bc1q4xm6y972qa82f4cudr4d28xdhxa4e68v5atrej
  • https://www.blockchain.com/explorer/addresses/btc/bc1qut0g2uflywfcycuftuek7944p6hhxgm2p92fzm

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